Is a department store liable to a customer who slips and falls on the premises?

Usually, department stores have a duty to maintain their floors in manner that is safe for all customers. However, if a customer enters a store, where a store employee issues a warning about an area in the store where the floor is slippery, then the customer has a duty to use reasonable care to avoid that area of the store.

But if the employee is aware of the slippery area of the store, and sees the customer walking in that part of the store, and the customer slips and falls, the store could be held liable. In this case, the employee neglected to warn the customer of the impending danger caused by the slippery floor. The burden of proof would be on the customer to show that the employee was aware of the slippery area, and failed to give a warning about the hazardous condition.

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