Many tire manufacturers have pages on their sites dedicated to announcing recalls or providing defective tire reports. Goodyear does not provide this service. In fact, it’s downright difficult to find readily available information about defects or consumer complaints about Goodyear tires.
ABC News has even reported on Goodyear’s practice of “silent recalls,” in which they attempt to replace defective tires without alerting the media or issuing a formal recall, presumably in order to avoid bad press. This happened recently with a tire tread separation problem in Goodyear’s 16-9 inch Load Range E light truck tire. Learn how to identify signs of wear on your tires so that you can spot a problem.
If you have Goodyear tires and want to determine if there are any recalls or reported defects with your tires’ particular line, the best way to obtain the information is to contact the manufacturer directly. You can tell the representative what type of tire you have and what type of information you are looking for, then he or she can search the company’s database.
What to Do if Your Tire is Defective
If you notice a manufacturer defect in your tire, you’ll first want to contact Goodyear to report it. You can contact Goodyear Consumer Relations by mailing D728 at 1144 East Market Street, Akron, Ohio 44316, or by calling 800-592-3267.
Next, you’ll want to submit a complaint to the National Highway Traffic Safety Administration (NHTSA). You can submit a report in three ways:
- Mail – 1200 New Jersey Ave. S.E., Washington, DC 20590.
- Phone – call the Vehicle Safety Hotline at 855-529-0269.
- Online – submit a report on safercar.gov.
If you were injured or suffered damages as a result of the defect, you might consider contacting a local attorney to determine if there are any viable legal remedies that you may be able to pursue compensation for your losses.
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Obtaining the Latest Recall Information
As it stands, there is no national database where you can search for recalls by using your Tire Identification Number (TIN). The best option that’s available is the NHTSA’s safercar.gov database where you can search for recalls by keying in your tire brand and tire line.
Unfortunately, the NHTSA’s database does not order its search results by date. It will pull up not only recent recalls and complaints, but also recalls from as far back as the ’70s and ’80s. It can take a lot of weeding through pages of results to find complaints that are both current and applicable to your tires.
To stay up to date on the latest recalls, you can use the NHTSA’s safercar.gov app in the Google Playstore or the App Store or opt in to its email alerts. Still another good online resource for consumer tire complaints is Consumer Affairs. On its website, you can peruse others’ reports or submit your own.
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Knowing Your Rights When Your Tires are Defective
As a consumer, you have legal rights in regard to the safety of the products you purchase, such as tires. Goodyear owes you a certain standard of care, and if they fail to uphold their legal duty, they can be held liable for any damages their mistakes cause. In most instances of defective tires in recalls, the manufacturer will be required to remedy any defects in your tires.
To learn more about your rights or liability or if you have suffered injury as a result of a defect or malfunctioning Goodyear tire, you’ll want to contact a Fort Lauderdale defective product attorney at Chalik & Chalik to discuss your legal options for obtaining compensation. Call toll-free at 855-529-0269.
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